Privacy and Personal Data

Controller and contact

ADAL Consulting is the data controller. For personal-data enquiries, contact info@adalconsulting.com or write to ADAL Consulting, 18 rue Paul Bert, 94800 Villejuif, France.

Information and purposes

Names, contact details, company information, target country, project details and messages that you provide through a form, email, appointment request or chat are used to assess and answer your enquiry and, where appropriate, prepare a proposal or meeting. Fields marked with an asterisk are required; without them, your enquiry may not be submitted or properly assessed. Other information is optional.

Processing necessary for a proposal or service you request is based on pre-contractual steps at your request or performance of a contract. General enquiries, communication with company representatives and website security rely on our legitimate interests in managing enquiries and protecting our services. Processing required by law is based on the relevant legal obligation.

Commercial communications rely on legitimate interests for relevant professional communications where the applicable rules permit, or prior consent where required. Sending the contact form does not itself constitute general consent to advertising. You may object to commercial communications at any time, free of charge.

Website tools, cookies and chat

Odoo supports this website and the management of contact enquiries. Technical logs, IP addresses, browser information and session or language preferences may be processed for functionality and security. Google Analytics is configured on the site; non-essential analytics cookies require your consent. You can manage cookies using the site's preference tool and your browser settings. Please also read the Cookie Policy.

Fonts and software files loaded from Google Fonts and jsDelivr require your browser to connect to those services, transmitting your IP address and technical request information. These technical connections are distinct from analytics cookies.

Online chat operates through n8n Cloud. Information you enter may be passed to technical service providers within the chat workflow to prepare a response. Please do not send identity documents, banking details, health data or unnecessary confidential documents through chat or the general contact form. An appropriate sharing method will be agreed separately if documents are needed for a service.

Recipients and international processing

Data is shared, as necessary to handle your enquiry, with authorised ADAL Consulting personnel and providers of hosting, customer relationship management, communications and technical support. Any sharing with professional advisers or business partners for a service is limited to what that service requires. Information is disclosed to public authorities when legally required.

International services may involve access or transfers outside the European Economic Area. Please consult Odoo's and n8n's privacy policies for their current information and stated safeguards; this notice does not promise that all data is held exclusively in France or the EU. You may contact us for information about the recipients and transfer safeguards relevant to your enquiry. If your project requires separate sharing with a recipient in Türkiye, that processing will be addressed under the relevant service terms and applicable transfer rules.

Retention principles

General enquiries that have been closed and have not developed into an ongoing customer relationship have a retention period of no more than 12 months after closure; records needed for continuing discussions or a dispute are limited to that purpose. Prospect information lawfully retained for commercial follow-up is kept for no more than 3 years from collection or the last meaningful contact initiated by you. This retention principle follows CNIL's recommendation for prospect information.

Records that become part of a customer relationship are retained during the service and subsequently only for periods needed for applicable accounting or legal obligations and the protection of rights. The minimum information needed to honour an objection to marketing may be retained separately for at least 3 years. Technical logs and provider backups are subject to security needs and the relevant service's retention arrangements.

Your rights

Subject to the applicable conditions, you have rights of access, rectification, erasure, restriction and data portability. You may object to processing based on legitimate interests for reasons relating to your situation, and to direct marketing without giving a reason. Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

To exercise your rights, email info@adalconsulting.com. Where there is reasonable doubt about your identity, only necessary verification information may be requested. You may also lodge a complaint with the French data-protection authority, the CNIL.